Menu Close

Episode 90: Mission Impossible? Delivering Personalized Clinical Excellence for Hurried Patients

Spotify Google  |  Apple

Ever wondered what happens when cybersecurity meets functional medicine? In this engaging episode of The Catalyst podcast, host Dr. Lara Salyer welcomes Josh Zappacosta, founder of Function 365, an innovative electronic medical record (EMR) system tailored for functional and integrative medicine practices. Josh’s journey is a captivating one, beginning in cybersecurity and leading to the co-founding of both a functional medicine practice and Function 365. His story is a perfect blend of tech-savvy expertise and healthcare innovation.

Josh delves into the reasons why some clinics in the functional and integrative medicine space struggle, highlighting the crucial need for systemization and effective team building. He emphasizes the importance of clinicians seeking support early on, sharing insights into the complexities of managing a successful practice. Josh explains how Function 365 aids clinicians in systematizing their practices, automating processes, and ensuring personalized patient care through efficient data collection and analysis.

A significant part of their discussion focuses on the challenges of implementing lifestyle recommendations and the importance of maintaining control over patient data. Josh underlines that Function 365 is designed with the clinician’s needs in mind, allowing them to manage and utilize data effectively for informed healthcare decisions. He advocates for clinicians to harness data and technology to scale their services and improve patient outcomes, painting a picture of a more efficient and patient-focused healthcare system.

About Josh Zappacosta, Co-Founder of Function 365

Josh has helped dozens of clinic owners to identify what long-term success means for them, to plan for it, and help them reach their goals at every step of their journey. Josh is straightforward, pragmatic and confidential with everyone he works with.

In 2015 Josh left a lucrative self-serving career in cybersecurity to co-found several UK healthcare and health-tech businesses. This leap into the unknown was motivated by his deep passion to leave the world a better place and to help others to heal; an impossible goal in that space.

Since then Josh has been able to spread his joy, and buoyant creative problem solving skills with others and has never looked back.

In This Episode We're Talking About:

  • If your clinic isn’t on course for your vision, stop. Take a step back, get independent PAID help. Build a human and technology strategy to achieve your vision.
  • If you don’t know what will make you happy and give you joy in the long-term, figure that out first; for example is wealth accumulation truly going to be enough and spark joy for you?
  • Every person, every business founder is different, and once you’ve found your way to something that gives you joy, that the world needs, that you can get paid for and that you’re good at you’ll never look back.

Quotes:

  • “F365 was really built around delivering a functional medicine or integrative care model for patients, especially if it’s multidisciplinary, and make sure that that is a business system that people can run and manage and maintain inside their practice and scale.” (06:52 | Josh Zappacosta)
  • “I think technology, once it meet our expectations of how we want to be one on one with the patient or one too many, this is gonna be the new dawn of a future.” (35:00 | Dr. Lara Salyer)
  • “The ability to manage, maintain, and get insights out of your data in an environment where you own the data is really important.” (38:04 | Josh Zappacosta)
  • “I assume that most doctors don’t want to learn how to code and certainly don’t want to pay for market rate for someone in their practice to be able to do that on an ongoing basis and tie all these things together.” (35:59 | Josh Zappacosta)
  • “The subject has rights to be able to access and view their data with you as a practice at any time. The practice is the data controller. That means that you are the owner of the data, and you instruct your data processor, Function 365, what to do with your data as a business. You own the data. It’s our role to do the things that you ask, that you instruct us to, as the owner of your information.” (39:09 | Josh Zappacosta)

Links for this Episode:

Connect with Josh Zappacosta:

Connect with Dr. Lara Salyer:

Thank You For Listening!

If you enjoyed this podcast, please leave a review! Your positive review helps other physicians find this podcast and increase the visibility.

About The Catalyst Host, Dr. Lara Salyer:

I worked as a family physician for 15 years until burnout changed the trajectory of my career. I realized I wanted to start a holistic functional medicine practice in my rural hometown and made it happen. In addition to practicing functional medicine, I now mentor practitioners who are looking to change their paths in healthcare by using what I refer to as the “Catalyst Roadmap”. I share each step of this framework with listeners so that they may apply it to their careers, relationships, personal goals, and projects. 

Episode Search

Mark your calendars! The Catalyst launches episodes weekly. You can expect to find a new, insightful conversation with a catalyst every Friday!