Episode 58: Providers Regaining Their Time and Sanity With the Help of Virtual Scribes and Virtual Assistants
“We provide on a one-on-one basis a dedicated scribe who is a real human being who will work at the right hand of the provider every day throughout their clinic,” explains Steven Sica, VP of ScribeEMR, a provider of virtual scribe and virtual assistant services for medical providers of every specialty across the country. Today, Steven shares how a virtual scribe or virtual assistant can help providers regain their time and sanity.
Providers are busier than ever, and quality, reliable healthcare staff is harder and harder to find.
Patient care suffers when providers have less time to spend with each patient and are losing a huge portion of their days to updating electronic medical records. By bringing in a virtual scribe, the provider now regains the portion of their time that would have otherwise been spent updating charts. This virtual assistant is not AI or any sort of complicated technology, it is a real person trained in the provider’s speciality and available solely through audio on a laptop, tablet, or computer. They serve as a fly on the wall during appointments and reduce the workload of the provider.
Statistics show many healthcare providers are suffering from burnout. They have to see more patients in shorter time slots, spend long hours updating charts instead of going home on time to their families, and have less support staff available to help them. Instead of the healthcare facilities having to hire more staff, bringing on a virtual scribe can be a less expensive and more practical option that reduces stress and frees up valuable time.
About Steven Sica, VP of ScribeEMR:
Steven Sica is the Vice President of ScribeEMR, working with medical providers and practices to help them with Virtual Scribe and Virtual Assistant services. With a vast amount of experience in various capacities at several healthcare organizations, Steven is a leader in the industry, providing services that help providers recoup their personal time and remove administrative burdens, allowing them to focus on taking care of patients.
Steven’s dedication to the healthcare industry extends beyond his work with ScribeEMR. He is an advocate for providers and patients alike, regularly collaborating with industry leaders to find solutions to the most pressing issues in healthcare. He has been a featured guest on podcasts and webinars, sharing his insights and expertise with others.
Outside of work, Steven is a proud father of two little girls, aged 6 and 4, and is married to an elementary school administrator. When he’s not working or spending time with his family, he can often be found on the golf course or attending concerts.
In This Episode We're Talking About:
- How you don’t need to be a superhero and do everything by yourself — there is help available!
- Why it’s important for providers to take care of themselves and their mental health, just like they take care of their patients.
- How a virtual scribe service can help improve the efficiency of a medical practice by freeing up physicians’ time and allowing them to focus on patient care rather than administrative tasks such as documentation.
Quotes:
- “We provide on a one on one basis a dedicated scribe who is a real human being who will work at the right hand of the provider every day throughout their clinic.” (6:04-6:15 | Steven)
- “We don’t use any video, so it’s not intrusive on the patient.” (6:38-6:42 | Steven)
- “What we recommend is putting up a placard on the exam room door, even inside the exam room, to let the patient know that there is a virtual scribe being used.” (11:19-11:29 | Steven)
- “Time is the most precious commodity that we have.” (12:15-12:17 | Steven)
Links for this Episode:
Connect with Steven Sica:
Website: www.ScribeEMR.com
LinkedIn: https://www.linkedin.com/in/stevensica/
Connect with Dr. Lara Salyer:
Website: https://drlarasalyer.com
Catalyst Kit: https://rightbrainrescue.com/p/catalyst_kit
Instagram: @drlarasalyer
Facebook: https://www.facebook.com/drlarasalyer
Linked-In: https://www.linkedin.com/in/drlarasalyer/
YouTube: https://www.youtube.com/c/DrLaraSalyer
TikTok: @Creativity.Doctor
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About The Catalyst Host, Dr. Lara Salyer:
I worked as a family physician for 15 years until burnout changed the trajectory of my career. I realized I wanted to start a holistic functional medicine practice in my rural hometown and made it happen. In addition to practicing functional medicine, I now mentor practitioners who are looking to change their paths in healthcare by using what I refer to as the “Catalyst Roadmap”. I share each step of this framework with listeners so that they may apply it to their careers, relationships, personal goals, and projects.
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